FAQs

 

Frequently asked questions


General

My Unit will be travelling from abroad, do i need to bring my own equipment?

As we have done for previous WINGS events, for international units we can buddy you up with UK units who can help support you with the equipment you need. This has worked well not only from an equipment point of view, but also in forging relationships ahead of the event – many units have maintained long-term relationships and gone on to host further camps together.

How do you protect my unit’s data?

We take the management of protection of data very seriously and understand the nature of the data we are storing. To better understand how we manage and keep your data secure, please read our privacy notice.

For any data related queries, please contact [email protected]

Can leaders volunteer during the event?

Leaders who are available while their Guides or Scouts are doing activities and who would like to volunteer will be able to do so. We will support you on a daily basis and will be running a helpdesk where leaders at a loose end will be able to check in and find out where we need help on the day.


Food and catering

Is all food included in attendance at WINGS 2020?

During WINGS 2020 we will provide your unit with the ingredients for breakfast, lunch and dinner over the 7 days.

I have a food allergy; will you be able to provide food for me?

Our professional Head of Food has an in-depth understanding of catering for people with allergies. During the event we’ll have all the 14 major food allergens covered (which accounts for 90% of food allergic reactions) in the menu.

The registration system will provide you the opportunity to make us aware of food allergies within your unit (based on the participant).

WINGS 2020 will be a nut free site and we will not include any foods that contains nuts for the catering of this event.

Leaders of units must take responsibility for ensuring the participants in their charge are not consuming food or drink that they are allergic to based on the medical forms completed by parents and carers.

How will you manage food waste?

Our food and catering team are designing menus to best manage and minimise food waste for example designing menus that have the capability to utilise surplus food. We are also working with local food banks and charities in Berkshire who will be able to use any food waste that is produced. In addition, all our disposables will be made from plant-based materials and will be fully compostable.

How will you be sourcing the ingredients?

We want to deliver an environmentally responsible camp. As a result we will be working to minimise the miles your food has to travel, providing you with fresh food with a smaller carbon footprint.


Programme

Do I need permission forms for all or any activities?

Yes, a single permission form is included as part of the registration process. We only run activities supported by the UK Scouting and Guiding organisations

If I have a disability, can I still participate in activities?

Yes, all activities are designed to be accessible, please advise your specific needs during registration so we can make reasonable adjustments where needed.

Are there restrictions on activities: age, height, weight, scout/guide?

All activities are suitable for Scout/Guide age and above, that is 10+. There may be some height/weight restrictions on specific bases. The mid-week WINGS programme is specifically designed for Cub/Brownie aged participants

Can I choose my activities?

We will schedule you for a range of activities during your week at WINGS. This enables us to maximise the amount of activities that everyone gets to do and our intention is for everyone to do everything!

Do I need special equipment of clothes for activities

You do not need to bring any special equipment. All you will need to bring are some clothes that you are OK to get wet and trainers or shoes that are good for walking in.

How will I know what activities I’m doing at WINGS 2020?

We will send you a schedule for your group before you get to WINGS with a copy you can pick up when you arrive at WINGS

Can I opt out of activities I don’t want to do?

We will schedule you for activities. You don’t have to do any so you have an option to no show or show up and not participate. Make sure your leader knows.

Can I swap activities with other participants?

You will be booked under activities in your name, which will be linked to your id tag and helps us to manage the activities safely and effectively.


WINGS in a day

How can i attend WINGS in a Day with my unit?

Unfortunately, WINGS in a Day is now full. We are operating a waiting list, please email [email protected] to be put on the waiting list and we will be in touch if space becomes available.

When will WINGS in a day run?

From 09:30 to 16:30 on Mon 27, Tue 28, Wed 29 , Thu 30 July and Fri 31 July 2020. Yep we know what you're thinking......that's a lot more than just one day.

Can Beavers, Rainbows, Brownies and Cubs come to WINGS?

Yes, WINGS in a day is a programme designed for a day trip to WINGS mid-week for our younger members.

How much will WINGS in a day cost?

The cost will be £15 per participant and adult leaders are free, this cost includes all activities but does not include lunch, so all participants and leaders will need to bring a packed lunch.

How will the day run?

The day will run from approximately 9:30am – 4:30pm including activities such as bouldering, inflatables, circus skills, crafts and team games.

Is transport included in the WINGS in a day price?

You will need to get yourself to and from WINGS in Windsor Great Park. Parking will be made available.

How many leaders do we need to bring to WINGS in a day?

You need to bring leaders in line with your organisational guidelines to supervise your group, leaders must remain with their group at all times. Leaders are free, but may not be able to participate in activities.

Will food be provided at WINGS in a day?

To keep WINGS in a day as cost effective as possible, food will not be provided and as such you will need to bring a pack lunch with you. There will be a selection of on-site concessions available, such as a cafe and juice-bar

When do you need participant details by?

We will require all participant information to be filled in by April 2020, so you can add an approximate number of participants and edit the booking up until this date.


Still have an unanswered question?

Please feel free to contact us via the online form, the following email: [email protected] or contact us via our facebook page.